Do I need a referral?

You don’t need a referral to see Elyse for support. Some people access sessions with a referral from a GP under a mental health care plan, or using their private health insurance, allowing them access to rebates that cover some of the session fees. Those without a mental health care plan or private health eligible sessions are charged the full-fee rate.

How do I book an appointment?

Elyse currently offers appointments on Mondays (10:00am - last appointment 2:00pm) in Chelsea Heights and Wednesdays (10:00am - last appointment 2:00pm) in Mornington. Please contact Elyse by phone on 0416 470 166 or email on elysenfpsychology@gmail.com if you would like to schedule an appointment. Wait times for appointments vary depending on demand and other factors.

What is confidentiality?

All information provided in session is kept confidential according to privacy legislation. There are some limits to confidentiality where information provided might be disclosed to others, such as the following:

• If there is serious risk of harm to self, harm to another person/s, or if you are at serious risk of harm from another person.

• If Elyse or her case notes are subpoenaed in relation to court orders or proceedings.

• If you provide consent for Elyse to discuss care with another person, such as a GP, psychiatrist, partner, or parent.

• If you disclose information about alleged or suspected child abuse.

Who do I contact in an emergency?

Elyse is unable to provide an emergency or crisis service. She may not check her emails or phone for a significant amount of time during business hours and does not check these outside of business hours or when on leave. If you are experiencing a crisis or emergency, there are alternative services you might instead consider, such as phoning 000 or presenting to the emergency department of your nearest hospital, phoning Kids Helpline on 1800 55 1800 or Lifeline on 13 11 14, or other services relevant to your situation and needs.